Hotel and hospitality

A coaching inn hotel in Corbeck Wells

Low beams, a long landing and a heavy door propped open for luggage.

Town

Corbeck Wells

Floors

3

Floor area

1,900 m²

Occupancy

22 bedrooms, up to 60 guests

Assessed

Review date

What we found

Three findings, marked on the photograph.

An old inn landing with the wing door propped by a trolley, luggage stacked along the wall and a curtain hung over an exit door.

1

Wing door propped open

Act now

Take the trolley away and fit a hold-open that releases when the alarm sounds.

2

Luggage stored on landing

Within a month

Store luggage in a locked room off the landing.

3

Curtain over exit door

Within a month

Take the curtain down and mark the door so guests can see it.

What changed

The same place after the work.

The same inn landing with the wing door shut, the floor clear and the exit door uncovered.

The wing door closes on the alarm, luggage has its own room and the curtain is gone from the exit.

The inn is more than three hundred years old, with three floors added to and rearranged over time. It has twenty-two bedrooms and a bar that fills on Friday evenings.

Old buildings do not make assessors nervous. They make them slow. We walked each floor twice, once as an assessor and once as a guest arriving late and a little lost. The second walk found what the first did not: a curtain hung over an exit door to keep out a draught, so that a guest would not see it as a door at all.

The wing door was heavy, and the staff propped it open because carrying luggage through it is hard. We heard that explanation several times. The answer was a release unit, which does the job the trolley was doing without the risk.

The owners were quick. The luggage room was cleared the following week, and the curtain went to the cleaner’s that afternoon. Because guests sleep here, the next visit comes sooner than it would in an office.

More case studies

Other premises, assessed the same way.

A school cloakroom lobby with hall doors wedged open, coats spilling into the route and a bin against the exit door.

School

A primary school in Haldermoor

A building that has to empty in a hurry, with hall doors wedged, coats crowding the way out and a bin against an exit.

A care home corridor junction with a bedroom door held by a chair, a laundry trolley in the route and an open linen cupboard.

Care home

A 28-bed care home in Sowerwick

Two floors of bedrooms, a chair holding a door open and a laundry trolley left where the corridor narrows.

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